AI's Rise Threatens Key People Skills
A top expert says relying too much on AI can harm important social skills, putting businesses at risk of losing customers and money.
Businesses love new tools. AI offers many new ways to work. But a top expert, Pamela Eyring, sees a hidden danger. She warns that using AI too much can make people forget how to talk and work together.
These people skills, called social intelligence, are very important. They help co-workers understand each other. They also help companies connect with their clients. When these skills weaken, businesses face big problems.
Ms. Eyring explains that AI is easy to use. This ease causes people to depend on it for tasks. They stop practicing how to solve problems with others. They stop learning how to read people's feelings.
Companies must find a balance. They need to use AI smartly. But they also need to help their staff keep their people skills strong. If they do not, businesses could lose clients and income.
Source: Fox Business
